Whenever I’m asked what is the most popular virtual assistant service we provide, my answer is always Phone and Diary Management.

As a small business owner, I understand how difficult it can be not being able to answer every phone call that you receive. You have other work-related commitments to attend to such as business meetings, liaising with colleagues or employees, or participating in networking events so you can broaden your business connections. This leaves you with less time to answer your phone which results in your missing opportunities to obtain new customers. Sometimes you may find the only time you have for returning phone calls is after hours or on weekends.

My staff at Your Virtual Business Centre can help you with our Phone and Diary Management Service. All you have to do is give me some background information about your business. Let me know essential details such as your business name, address, phone number, email address etc. It would also help if you could tell me what information you’d like us to inform your customers e.g. the products or services you provide, consultation fees, call-out fees, forms of payment, cancellation policy, or names of relevant contact persons.

Once we receive this information, your client phone calls will be directed to my office where my virtual assistant staff will answer in a polite and professional manner.

My staff can also book your appointments on your work calendar. They can also contact your clients regarding cancellations on your waiting list.

My virtual assistants are happy to provide you with our Phone and Diary Management Service for daily business administration, or for short term periods such as annual leave, sick leave, Christmas/New Year period.

Call Your Virtual Business Centre today to discuss your phone and diary management needs.